Common Questions

You may have some questions about custom designing jewelry or how to care for your jewelry. We have listed our most common questions and the answers. If you have any other questions, feel free to contact us.

 

HOW DO I CUSTOM DESIGN JEWELRY FROM LONG DISTANCE?

While working with Ambrosia, you are never limited by where you live or your lavish design ideas. With technology today, we can work with clients across the United States and other countries. We offer in-house design consultations for those who live near our design Studio and Skype meetings for those who live long-distance.
We pride ourselves on our constant communication throughout the design and manufacturing process. Our detailed sketches, 3D modeling, computer renderings, photographs, and videos will help you design worry-free. Learn more about our ten simple steps to custom designing.

 

WHERE IS THE JEWELRY MADE?

Established in the heart of the USA, Ambrosia is located in South Sioux City, Nebraska, on the borders of Iowa, South Dakota, and Minnesota. We are one of the few jewelers who truly custom design jewelry, starting with a sketch and completing with in-house gemstone setting. Ambrosia has her hands in every step, from hand-selecting diamonds and gemstones to the final polishing stages. When designing custom jewelry with Ambrosia, we handcraft each piece, knowing it will endure many years of happy memories and enjoyed by future generations.

 

HOW DO I SURPRISE HER WHEN I DON'T KNOW HER RING SIZE?

Many jewelry designs are for an extraordinary occasion and we want to make it extra special. If you are unaware of the ring size or necklace length preference, don't worry about trying to ask her and giving the surprise away.
If she has a necklace or ring lying around, you can measure the chain length with a ruler or take her ring in to be measured by a local jeweler. Please keep in mind that each finger on our hand is a different size; even our dominant hand is slightly larger. After you present the gift, if the size or length needs to be adjusted, we will exchange the chain or provide a one-time ring sizing.

 

HOW LONG DOES IT TAKE TO CUSTOM DESIGN JEWELRY?

Anything worthwhile takes time to create beautifully. In-stock items usually ship from our design facility within 1-2 business days. Custom orders require a minimum of 6-8 weeks and can change if hand-selecting a unique gemstone or the complexity of the design. The timeframe will be discussed during your design consultation if you have a particular date in mind. To schedule a design consultation, we ask that you complete our design questionnaire to provide more information about your project.

START THE DESIGN QUESTIONNAIRE